Phone: 07516513770 email: firstname.lastname@example.org
Ian T Evans
0131 669 4127 (Home)
0794 838 4654 (Mobile)
Date of Birth: 17 April 1963
Address: 3 Shawfair Farm Cottages
EH22 1 SG
IT support/admin -
General IT support and admin
March 2003 – April 2009
Lead of IT support for Primary Care in NHS Lothian
In this post, I was in charge of Desktop Support for the 127 General Practices in Lothian. The practices were operating paperlight / paperless systems for patient care, and hence relied heavily on IT support.
I led a team of 6 desktop support officers. My responsibilities included leading the installation and maintenance of 110 servers, and leading the replacement and maintenance of 2,500 plus PCs. New active directory was installed, with Server 2003, and GPass Clinical software. I tested and implemented rollout of encryption of Backup software for the Practices.
During this time, the majority of practices moved away from using written patient records, to using only electronic records. Since 2004, health promotion data and disease management data have all been recorded electronically, requiring very robust IT support, led by myself, to maintain the systems necessary for patient consultations.
During this time, I had very little sickness absence, and remained a reliable point of contact for Practice Managers. In my own time, I worked on remote access to upgrading the practice systems – so that the practice systems didn’t have to be “down” during opening hours for upgrades.
1998 – 2002
Edinburgh City Council in Edinburgh
4 Years work from January 1998 to March 2002
In charge of mobile team, looking after desktop support for non city center council offices
1994 – 1997
Randi Parts in Edinburgh
3 Years work from January 1994 to August 1997
Owned a garage restoring and repairing Aircooled Volkswagens
1992 – Postgraduate Diploma in Electrical Engineering and Management – Dundee University
1997 – Postgraduate Diploma in Information Systems – Napier University
I am a keen fly fisher fishing as often as possible both for pleasure and in competitions. I am chairman of Volksfling a club set up to run a VW show at Biggar in May. I am a member of Lothians VW club.
Communication Skills – maintaining an approachable support system for the General Practices
Team Member – liaising with practices and with the eHealth Team in new developments
Delegation skills – ability to delegate appropriately to staff going in to the practices
Computer Skills – skilled in windows operating systems, server 2000/2003 inc active directory, sql 6.5/2000, Gpass, sci products, backup exec 12, ghost, remote admin, disaster recovery and testing.
During my time with NHS Lothian, I have become a reliable and trusted support in IT for the General Practices, who need their IT systems to function for patient care on a daily basis. I have been very flexible in putting in unpaid extra hours to deliver a high quality service.
Can be arranged from all my posts